Shipping + Returns
AUSTRALIA
We are pleased to offer complimentary shipping for all orders within Australia. Standard delivery time is 2-5 days depending on your location.
Our deliveries are automatically set to ‘authority to leave’. If the freight company can not find a safe place and there is no one available to sign for the delivery, they will return it safely to their closest depot and leave a card advising you how to collect it from them.
INTERNATIONAL
We offer International shipping. Shipping costs will be calculated at checkout. If you have any questions about International shipping please contact our friendly team support@huxfordgrove.com. Please note, our beautiful cushions will be shipped WITHOUT cushion inserts due to some countries customs regulations and package size restrictions.
SAME DAY PICK AND PACK
If you order before 12pm we dispatch your goodies same day Monday to Friday, and next business day if you purchase over the weekend. You will receive a confirmation that your order has been successfully placed, and then another when it has been despatched with a tracking number to assist you in checking the progress of delivery.
RETURNS
We are pleased to offer 30 day money back guarantee – NO QUESTIONS ASKED! Return postage will need to be covered by the customer. All returns must be received with all original packaging and must be in a re-saleable condition. We very carefully check and check again all items before they get sent out, but if you feel there is a fault with your new purchase please email us. All return enquiries to support@huxfordgrove.com.
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